• Bullying and harassment

    Bullying can happen at any time and to any child, although it most commonly happens in school. It can be carried out physically, verbally, emotionally or in cyberspace (online bullying).  Children with special educational needs and disability can be particularly vulnerable to bullying but it…

  • Supporting children's learning and development

    This page has been produced to support you in developing your learning environment. It offers suggestions for a wide variety of ‘types of play’ and includes ideas of resources you may think of providing. The Early Years Foundation Stage (EYFS) says: 'It is important that all…

  • Setting up as a daycare provider

    This page provides information if you would like to become a daycare provider in County Durham. Where can I get help? Help and support is available from our Childcare Places team on tel: 03000 268 908. Ofsted registration Visit Gov.uk to find out about how to register as…

  • Service Listings Guidance

    Thank-you for listing your services and activities on the website. This section should answer most of the questions that you may have about adding and updating your listings. If however you have read this and still need assistance, then please contact the team. Once you…

  • Resources for Parenting

    Parenting Booklet

  • About us

    Durham County Council’s Families Information Service (FIS) is the place to find free and impartial information to support you and your family from pregnancy until your child's 20th birthday, or 25 years old for children and young people with special educational needs and disabilities (SEND).  We can…

  • Finding Childcare

    Finding childcare There are hundreds of quality childcare providers on offer across County Durham to meet your childcare needs. We have everything you need to know about childcare in one place! Childcare providers are Ofsted registered, unless they do not require a registration.  For more information…

  • Other useful websites and documents for childminders

    This page provides links to other sources of information which may be helpful to childminders. Nutrition and food safety The Food Standards Agency offer useful information and guidance about food safety for childminders and food allergy and intolerance. Car safety The Royal Society for the Prevention of…

  • Providing free early years places for 2, 3 and 4 year olds

    This page helps you find out who to contact about providing free early years places. Free Play and Learn for 2 year olds If you have a good or outstanding Ofsted inspection outcome, you can offer free play and learn sessions for eligible two year olds. For more information contact our…

  • Information and support for daycare providers

    This page provides information and support for you as a daycare provider to help you with your role.   Information and guidance Find information and guidance on: Early Years Foundation Stage (EYFS) and Ofsted - links to guidance on Department for Education standards and Ofsted inspection related…

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