SENse Support Services

For children, for families, for schools.

Special educational needs can often feel like a jigsaw of missing pieces.

SENse Support Services was born from a passion to ensure children, young people, and their families, receive a 'full package' of assessment, support and intervention in special educational needs from the very outset of their SEN journey. We put the pieces together for you. Our team of specialists includes experienced professionals in Education, Healthcare and Social care - all in one place.

We advocate, assess and deliver specialist provision to ensure our children and young people thrive.

We're with you every step of the way.

And we empower the exceptional.

Our fully accessible specialist assessment and intervention Hub is based in Newton Aycliffe (near ROF 59). We have free parking, disabled access and a sensory calm room. During school term, we run specialist alternative provision by appointment only. Keep an eye on our social media for our social groups, clubs and community events.

When is it on?

Time of day
Morning
Afternoon
Evening

Who to contact

Contact name
Claire Daniels
Contact position
Director of SEN
Telephone
07440 669 250
E-mail
admin@sensesupport.org
Website
SENse Support Services

Where to go

Name
The Hub
Address
Studio 2
Newton Aycliffe Business Park
Newton Aycliffe
County Durham
Postcode
DL5 6ZF

Other details

Cost description
No cost
Special offers to Children and Young People's Network (CYPN) Members
Yes
CYPN members get the following benefit(s):
The Children and Young People's Network is for 0-25 year olds with a SEN or disability. To become a member of the network please visit: www.durham.gov.uk/cypn Our discount is a free fidget toy pack for all young people who are members at the time of purchase of any other service/session. Limited to one pack per child.
Referral required?
Yes
Referral and availability notes

Referrals for outreach support, assessment and advice: Self-referral via admin@sensesupport.org 

Referrals for alternative provision: by Durham County Council (further details available on website). 

Age range
8 - 18 years

Local Offer

Contact name
Claire Daniels
Contact telephone
07440 669 250
Contact email
admin@sensesupport.org

What does your service do?

What does your service do?

SENCO Advocacy, Support and Advice for families and schools from our legally trained and supervised SENCOs. 

Assessment of needs via our multi-disciplinary team of professionals. 

Specialist intervention, rehabilitation and alternative provision for children and young people unable to access their usual place of education. 

Specialist training for schools, colleges and local businesses. 

Where is it located and what areas does it cover?

Where is it located and what areas does it cover?

Aycliffe Business Park, Newton Aycliffe. 

We cover all of County Durham and can deliver support, advice and intervention in the family's home, the local community and/or at our specialist assessment and intervention Hub. 

Who does your organisation provide a service for?

Who does your organisation provide a service for?

Children and young people with SEN (including undiagnosed).

Families requiring support, guidance and advocacy. 

Schools who require intensive support with complex cases, staff training and supervision and whole school SEN auditing/training/improvement. 

How can I start using the service?

How can I start using the service?

Drop us an email at admin@sensesupport.org and we'll be in touch to discuss your needs. 

How are decisions made about who can use your service?

How are decisions made about who can use your service?

Families, schools and Local Authorities can self-refer for all services. 

Alternative provision places can be commissioned by the Local Authority or schools. All applications for alternative provision are decided by our multi-disciplinary team of SEN professionals, including Educational Psychologists, Occupational Therapists, Speech and Language Therapists and CAMHs practitioners. 

How do I know what is going on and can I be involved in making plans for the future?

How do you communicate with service users and how are they involved in decision making / planning?

Please see our brochure for full details of the SENse approach. 

Is your service fully accessible?

Is your service fully accessible?

Yes, including our Hub, which is completely wheelchair accessible. 

What training have your staff had regarding SEND?

What training are the staff supporting children and young people with SEND had or are having?

We are a multi-disciplinary team of SEN professionals who deliver bespoke training to the team around the child/family. 

All of our teachers, teaching assistants and healthcare assistants receive comprehensive, regular training by our MDT. 

Who can I contact for further information?

Who can I contact for further information?

Claire Daniels (admin@sensesupport.org)

Disclaimer

Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.

Useful documents

  • SENse Support

Journey planner

Address: Studio 2  Newton Aycliffe Business Park  Newton Aycliffe  County Durham

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