Contact - For families with disabled children

We are Contact, the charity for families with disabled children. We understand that life with a disabled child brings unique challenges, and we exist to help families feel valued, supported, confident and informed.

To make that happen, we work in three closely linked ways. We support families with the best possible guidance and information. We bring families together in local groups and online, to support each other by sharing experiences and advice. And we help families to campaign, volunteer, fundraise and shape local services to improve life for themselves and others.

In the north east we are funded to offer general information, information about special educational needs, information about finance and welfare, support and information to families whilst their child or young person is in a hospital in the region. We run parent workshops and produce information for families and those who support them including quarterly newsletters and regular email bulletins which include information about events, workshops, leisure opportunities, support groups and news and resources.

When is it on?

Time of day
Session information
Monday to Friday 9.30am - 5.00pm

Who to contact

0191 213 6300
Helpline: 0808 808 3555

Where to go

The Dene Centre
Castle Farm Road
Newcastle upon Tyne
Tyne and Wear

Other details

Cost description
No cost for services and publications to parent/carers
Referral required?
Referral and availability notes

No eligibility criteria

Related links
SENDirect website

Local Offer

Local Offer description

We provide information, advice and support to families caring for children and young people with disabilities or additional needs.

We support families with disabled children, no matter what their condition or disability.

What does your service do?

What does your service do?

Contact a FamilyNorth East has a SEND Parent Adviser who can offer advice, information and support to families around the SEND reforms.

Contact a Family also runs the Education Advice Service through the Freephone Helpline where you can speak to specialist Education Advisers.  The number is 0808 808 3555 open Monday to Friday from 9.30am-5.00pm


Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.

Journey planner

Address: Castle Farm Road  Gosforth  Newcastle upon Tyne  Tyne and Wear

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