Improving Progression of Young People Team (Help 4 Teens)

The Improving Progression of Young People Team has a number of responsibilities on behalf of the local authority. Our key purpose is working with partners to  make sure that all young people are able to progress on to suitable learning when they complete their statutory education.

The team does this by:

  • Planning to make sure that there are enough post-16 learning opportunities for young people and working with partners to commission these opportunities.
  • Supporting learning providers to provide high quality careers education, information, advice and guidance (CEIAG).
  • Taking a strategic lead on developments in post-16 education, for example: reducing the number of young people who are not in education employment or training (NEET).
  • Management of the Client Caseload Information System (CCIS) for 64,000 young people which reports statistical data to the Department for Education.
  • Working collaboratively with personal advisors in the One Point service to ensure that young people receive the support to find employment, education and training.
  • Taking responsibility for commissioning high needs places in post-16 provision for young people with Special Educational Needs.


Help4Teens is a comprehensive resource for young people aged 13-19 across County Durham, providing clear and helpful information on everything from jobs, training and education, to money and life.

Supporting young people with SEN

The Improving Progression of Young People Team support young people from year 9 (14 years old) who:

  • Are undergoing an Education Health and Care (EHC) Assessment.
  • Have an EHC Plan or a Statement of Special of Educational Needs.
  • Require support from services through The Local Offer.

Our responsibilities include:

  1. Ensuring that both children and young people's views and their parent/carers are central to any decision making about SEND support arrangements.
  2. Acting as a main point of contact for parent/carers of children and young people with SEND.
  3. Contacting a range of professionals from education, health and social care as part of the assessment process.
  4. Working with children and young people, parents and carers and other professionals on the agreed content of an EHC Plan.
  5. Supporting children and young people, parents and carers during the transfer from Statements to EHC Plans.
  6. Arranging a school or college place for children and young people with an EHC Plan.

Who to contact

01325 375 984

Where to go

Improving Progression of Young People Team
The Work Place
Heighington Lane
Aycliffe Industrial Estate
Newton Aycliffe
County Durham

Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.
  • Improving Progression of Young People Team

Journey planner

Address: The Work Place  Heighington Lane  Aycliffe Industrial Estate  Newton Aycliffe  County Durham

Powered by Open Objects