National Sleep Helpline

At any given time up to 40% of adults and 50% of children (this rises to 80% with a SEND diagnosis) have difficulties with their sleep. Yet in a recent survey, almost 60% of adults felt there was a lack of support for sleep issues. Sleep problems can leave people feeling isolated and lonely.

Our free helpline is run by trained sleep advisors, many of whom are specialists in working with SEND. We can talk to young people directly, or parents (we can also talk to adults, including older people, about their sleep issues).

When is it on?

Time of day
Morning
Evening
Session information
Monday, Tuesday and Thursday 7.00pm - 9.00pm
Monday, Wednesday 9.00am -11.00am

Who to contact

Contact name
Liz Wilson
Telephone
03303 530 541
E-mail
helpline@thesleepcharity.org.uk
Website
National Sleep Helpline

Other details

Cost description
Free
Referral required?
No
Referral and availability notes

No referral, just give us a call

Local Offer

Local Offer description

We have advisors who are specially trained to work with SEND children and adults.

What does your service do?

What does your service do?

We provide information about sleep.

Where is it located and what areas does it cover?

Where is it located and what areas does it cover?

We cover all areas in the UK, just give us a call.

Who does your organisation provide a service for?

Who does your organisation provide a service for?

Anyone who is struggling with sleep from 1-110.

How can I start using the service?

How can I start using the service?

Just give us a call.

How are decisions made about who can use your service?

How are decisions made about who can use your service?

You self refer.

How do I know what is going on and can I be involved in making plans for the future?

How do you communicate with service users and how are they involved in decision making / planning?

We talk on the phone, occasionally we can provide support via email if people are unable to call for health reasons.

Is your service fully accessible?

Is your service fully accessible?

Yes.

What training have your staff had regarding SEND?

What training are the staff supporting children and young people with SEND had or are having?

Many of our staff are specialists in supporting children with SEND.

Who can I contact for further information?

Who can I contact for further information?

Give us a call.

Disclaimer

Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.
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