Shout - support in a crisis

We are a text service available 24 hours a day, 7 days a week if you're experiencing a personal crisis, are unable to cope and need support.

We can help with urgent issues such as:

  • suicidal thoughts
  • abuse or assault
  • self-harm
  • bullying
  • relationship crisis

How the service works:

When you text Shout to 85258 you will receive an automated message from Shout and then we will connect you to one of our crisis volunteers by text.

Together with the volunteer you will address your crisis and agree an action plan to help yourself. You might also be provided with information about other more specialised charities and services, so that you can continue to get support.

When is it on?

Session information
24 hours a day

Who to contact

Contact name
Shout
Telephone
85258 Text
Website
Shout
Notes

Charity number: 1175670

Other details

Age range
All ages
Disclaimer

Durham County Council's Families Information Service does not promote nor endorse the services advertised on this website. Anyone seeking to use/access such services does so at their own risk and may make all appropriate enquiries about fitness for purpose and suitability to meet their needs.
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