County Durham's Families Information Service

The Compassionate Friends is an organisation of bereaved parents offering support, understanding and friendship to others after the loss of a child, of any age, from any cause. We offer a national telephone helpline, staffed only by bereaved parents, who are available for support and…

0345 123 2304

OnePlusOne is a UK charity that creates resources that strengthen relationships. Based on the latest research evidence, our work promotes early action in relationship support. The service aims to equip people with the skills and knowledge to work on relationship issues before they become entrenched.…

Education and Resources for Improving Childhood Continence (ERIC) is a national charity providing information and support to children, young people, parents and carers on all aspects of childhood continence including bedwetting, daytime wetting, soiling and constipation. ERIC has lots of useful information, including a series of…

0117 301 2101
Helpline: 0808 169 9949

This is a 1-day course for a parent/carer to complete with their teenager/adolescent. It provides knowledge and techniquers to understand anger and create strategies to deal with it better together. It provides the tools and knowledge that empower the learners to develop better relationships and…

07789 943 011

This is a 1-day course to provide knowledge and techniques to empower adults to raise their understanding and self-awareness of anger so that they can address their anger more appropriately.

07789 943 011

Triple P is a 10 session course that gives parents simple and practical strategies to help them build strong, healthy relationships, confidently manage their children’s behaviour and prevent problems developing. All mums and dads, carers and parent-figures living in county Durham are welcome to attend…

07789 943 011
03000 264 779

The aim of the Nancy Oldfield Trust is to provide the opportunity for people who are disabled or disadvantaged to enjoy a day out on the water, try new activities, improve their self confidence and increase their environmental awareness. Anyone who is disadvantaged, or has…

01692 630 572

We provide advice and information on parents' rights at work, including maternity and paternity, parental leave, flexible working, in-work benefits and help with childcare costs. There is lots of information on our website, please visit to find out more.

03000 120 312

Smile offers training and support to schools and settings across the North East. Established in 2008 this service provides a high quality, friendly, flexible support. Ran by Vicki Lydon who previously worked for County Durham Anti-Bullying Service and who is now a director of Bullying…

07870 499 275

Family Rights Group promotes policies and practices that keep children safe within their family and strengthen the family and community networks of those children who cannot live at home. We campaign for families to have their voice heard, be treated fairly and get help early…

Advice line: 0808 801 0366
Text Phone: please dial 18001 and then 0808 801 0366
Admin: 0207 923 2628

County Durham's Families Information Service

The Compassionate Friends

One Plus One (online services)

ERIC (Education and Resources for Improving Childhood Continence)

Staying Cool Family Learn (anger management) Course

Staying Cool (anger management) for Adults course

Triple P Course (Positive Parenting Programme)

Nancy Oldfield Trust Ltd

Working Families

Smile Emotional Health & Well Being Service

Family Rights Group

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