County Durham's Families Information Service

We provide free, independent and confidential advice on housing and homelessness.

Helpline: 0808 800 4444
Legal Line: 0344 515 1877 (for legal appointments only)

IVAorg CIC is a 'not-for-profit' organisation which specialises in providing confidential, free and impartial advice to anyone experiencing problems with their unsecured debts. Our advisors will help you find the best solution to suit your personal circumstances. We will provide you with the guidance needed to…

0800 856 8569

Our Learning Disabilities Floating Support service provides tenancy support for people living in their own home who have an identified Learning Disability or difficulty. Up to 35 spaces available across County Durham Support for people aged 18 and over. Short term support for up to two years. Areas…

0191 332 4935
08000 731 837

West Cornforth is a fully furnished supported accommodation service for people with mental health needs, offering medium length support for up to seven years. Our aim is to support people to reach their full potential and take control over their own lives to enable them in…

0300 131 0401

The Homestay service is under the umbrella of Home Group - Care and Support which has a proven track record in supporting vulnerable people, utilising their knowledge and expertise to help people to find effective solutions that will enable them to live healthy independent lives. We provide…

0191 332 4935

We provide financial assistance for the care, rehabilitation and after-care of women in financial need suffering from any disease. We accept applications from hospitals, registered charities or local authority social workers. All applications must be made using the application form which can be found on our…

07731 459 680

We provide health, wellbeing and practical housing related support and accommodation for young vulnerable people with a view to enabling them to gain the necessary skills for them to get their own tenancy. We can help you: to understand tenancy responsibilities to develop independent living…

0800 073 1837

NCT is a national charity. NCT Durham Branch is dedicated to building a solid, close-knit support network for new and expecting parents in the County Durham area. We are a small team of volunteers devoted to supporting parents and parents-to-be with resources, and whatever they…

0300 330 0700

Citizens Advice County Durham provides a free, confidential and impartial advice service. Our service operates at eight main sites across County Durham with outreach venues in local areas (please see our website for full details of offices and outreach venues across the county). We will provide…

0808 278 7821 - 10.00am - 4.00pm
Debt Advice Line: 0300 323 2000 9.00am - 1.00pm
0800 144 8444 - Universal Credit Support 8.00am - 6.00pm

Citizens Advice County Durham provides a free, confidential and impartial advice service. Our service operates at ten main sites across County Durham with outreach venues in local areas (please see our website for full details of offices and outreach venues across the county). We will…

0808 278 7821 - 10.00am - 4.00pm
0800 144 8444 - Universal Credit helpline 8.00am - 6.00pm
0300 323 2000 - Debt Advice line 9.00am - 1.00pm

County Durham's Families Information Service

Shelter

IVAorg CIC - Not-for-profit free debt help and advice

Learning Disabilities Floating Support, Home Group – Care and Support

Sedgefield Supported Accommodation, Home Group – Care and Support

Durham Homestay (County Wide) - Housing related support

Margaret De Sousa Deiro Fund

Dales Supported Accommodation, Home Group – Care and Support

NCT Durham Branch

Citizens Advice County Durham

Citizens Advice County Durham - Stanley

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